Privacy Policy

Read the conditions on our privacy here!

Our Privacy Policy

Effective as of 01/02/2023

This privacy policy (“Privacy Policy”) sets forth a full and complete statement of the privacy related practices and procedures adopted by Pc Help 50 Plus for its services under Pc Help 50 Plus (PcHelp50+ or PcHelpFiftyPlus or PHFP). This Policy is effective as of the date set forth above, and will remain in effect and updated as this Policy provides. This Privacy Policy is an integral part of the Terms and Conditions posted at Terms & Conditions. Individuals must be 18 years of age or older to use this Website and you warrant that you are eighteen (18) years of age or older by using our website.


All terms initially capitalized shall have the meaning set forth in the Terms and Conditions, of which this Privacy Policy is an integral part.


PHFP aims at resolving/providing online solutions to different queries/problems that users of designated personal computers and peripherals may encounter while using it. The users of this Service while creating their profile on the Portal for this purpose may be providing their personal details/information. This Policy is to communicate that we respect your privacy, and we assure you that we will maintain and use this information responsibly. This Policy applies to PHFP’s Customers, persons employed by or otherwise affiliated with PHFP’s Customers, prospective Customers, any persons that visit PHFP’s Website, persons who receive commercial communications sent on behalf of PHFP, and persons submitting employment inquiries to PHFP. We agree not to process personal information in a way that is incompatible with the purposes stated herein.

Form of Information

This Policy applies to information that is obtained by PHFP whether through electronic or print communications. PHFP respects your privacy and is committed to protect the personal information that you share with us. PHFP requests certain personal information as identified herein. Do not provide PHFP with additional personal information unless you are requested to do so.

Personally Identifiable Information

Personally Identifiable Information (“PII”) means any information relating to an identified natural person, or a natural person that can be identified directly or indirectly, by reference to an identification or account number, name, image, address, email address, telephone number, biographical information, or one or more factors relating to physical or social media identity.

How Does PHFP Gather Personal Information?

Consent: We will request your consent through consent form by an online process and record your response on our CRM system. Where consent is the lawful basis for our processing, you have the right to withdraw your consent to this particular processing at any time.

General Browsing: PHFP gathers navigational information about where you go on our Website. This information allows us to see which areas of our website are most visited. This helps us improve the quality of visitors’ online experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable aggregate information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).

Registration and Transactions: Any PII you voluntarily provide to us at this Website when you establish or update an account, purchase service plans online or request information is maintained in private files on our secure Web server and our internal systems. This information is used to enable PHFP to deliver services to you. PHFP currently uses the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions.

PHFP does not publish credit card information in any form of communication in any media (Website, chat, testimonial, remote support, email and voice) or on its server.

System Information: PHFP does not access or otherwise open any PII (such as the contents of personal documents, photos, or web browsing history) stored on a Customer’s personal computer unless authorized Services require access. The data collected from the PC includes items such as:

  • System board, BIOS, CPU, video, and memory configuration.
  • Disk drives, disk controllers, and installed hardware.
  • System name & IP, Windows version, and browser type.
  • System status such as CPU load and available disk space.
  • Programs running during testing.

Use of Cookies: PHFP uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow PHFP to make our Website more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are small text files typically stored on your computer’s hard drive and are used by PHFP to help track your clicks as you go through the pages within PHFP Website. In addition, PHFP uses cookies to help keep track of support requests and to tell us whether you have previously visited PHFP. This allows registered users to avoid re-entering information upon every new visit to our site.

Does PHFP Disclose your Personal Identifiable Information?

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Website, PHFP, its employees, the Website, and the public. PHFP does not sell, rent or trade your e-mail address to third parties. Your PII may also be used by us and our parent, subsidiaries, affiliates, vendors, joint ventures, and/or partners for Website data analysis, fulfilling orders, processing payments, or, monitoring site activity, conducting surveys, and administering e-mails, and to provide you with additional content, information, and/or services. . If PII is provided to any of these third parties, they may not use or disclose your PII for any other purpose. We will not share your PII with unauthorized third parties.

PHFP’s policy for processing data

To ensure compliance Pc Help 50 Plus will:

  • Only act upon the consent of our clients.
  • Process all personal data fairly and lawfully.
  • Not keep personal data for longer than is necessary.
  • Keep all personal data secure.
  • Provide an updated privacy policy on our website.
  • Reviewing and updating our range of policies
  • Train our staff to comply with these regulations.

PHFP Provides You with the Following Rights

The right to:

  • Accuracy – request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Deletion – request removal of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
  • Objection – object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on these grounds. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Restriction – request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you. For example, if you want us to establish its accuracy or the reason for processing it.

In case of any query regarding the processing of your personal data or wish to update your Personal Information, please do not hesitate to write to us at

What are My Responsibilities in Protecting My Personal Information?

Member Account, Password and Security: If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify PHFP immediately of any unauthorized use of your account or any other breach of security. PHFP will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by PHFP or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder.

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your PII including billing and shipping information by logging into your account.

When you create or change your account, we will send a message to the email address confirming the changes made and options you have chosen. PHFP periodically distributes an e-mail newsletter, and you choose whether you want to receive a newsletter from us when you create your account. If you later decide not to receive the newsletter, you can remove yourself from the mailing list at any time.

Forgotten, Lost or Stolen Information: If you have forgotten your password, we provide a mechanism that e-mails your password to you. Since the “forgot my password” feature sends your password to the email address that you used for registration, do not use an email address that can be accessed by others that you would not want to see or change your PHFP account information.

What Are the Other Key Elements of PHFP’s Privacy Policy?

Onward Transfer: As referenced above, PHFP may transfer or share your PII with an authorized third party that provides at least the same level of privacy protection as PHFP’s. In addition, information about our Customers, including their PII, will be disclosed as part of any merger or acquisition, creation of a separate business or the sale or pledge of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which PII would be transferred as one of the business assets of PHFP.

Access: PHFP provides Customers with access to their PII that PHFP holds. PHFP agrees that Customers may correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated.

Data Integrity: PHFP will collect PII that is relevant for the purposes for which it is to be used. PHFP takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current. We are also committed to employing reasonable technology in order to protect the security of our Website. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your PII from loss, misuse, alteration or destruction, and, where possible, will ask that any authorized third parties with whom we may share or transfer such information take comparable steps to protect that security.

Children: PHFP’s Website does not target and is not intended to attract children under the age of 13. We do not knowingly solicit personal information from children under the age of 13 or send them requests for Personal Information.

Do Not Track Requests: The Website does not respond to browser-based, Do Not Track requests or signals. Further, Company does not allow other parties to collect PII over time and across different websites when a Customer or user accesses the Website.

Third Party Sites: PHFP’s Website contains links to other sites operated or maintained by third parties. We are not responsible for the privacy practices or the content of such website. We will not share your PII with unauthorized third party websites. Some of these third-party sites may be co-branded with a PHFP logo, even though they are not operated or maintained by us. Although PHFP chooses its affiliates carefully, PHFP is not responsible for the privacy or security practices of websites operated by third parties. We encourage you to learn about the privacy policies of third party or co-branded websites.

Contact Us: If you have any questions about this Privacy Policy or this website, or wish to review or update your Personal Information, then please contact us at

Enforcement: PHFP periodically verifies that the Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with applicable laws. We encourage interested persons to raise any concerns with us using the contact information above. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of PII in accordance with the principles contained in this Policy and the Terms and Conditions.

Changes to this Privacy Policy

PHFP reserves the right, at any time and without notice, to update or otherwise modify this Privacy Policy by posting such update or other modification at the Privacy Policy page on the Website. Any update or other modification shall be effective immediately upon such posting. Accordingly, we encourage you to review this Privacy Policy periodically to determine if it has been modified.

In case of any query regarding the Privacy Policy, please do not hesitate to write to us at or call us on our toll-free numbers mentioned on the website.

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